Junior Jira Administrator

Permanent employee, Full-time · Poland (remote)

What we do

Hi, we are Vodeno. We are innovators in the Banking-as-a-Service space. Our technology is cloud-native, and our teams work in the cloud like fish in water. Supported by a leading global equity firm and the ecosystem of nearly 90 partners, our Platform opens new opportunities for businesses across Europe to integrate financial products and services into their solutions.
As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group.
Based on financial sector know-how and expertise in cloud technology, we provide a set-up of customer-facing and daily banking services which include: digital onboarding, accounts, cards, payments, and lending with a white-label mobile app channel access.
We are defined by the following values:

Client at the centre - we deliver value to our clients
Curiosity - we want to know more!
Accountability - we deliver on our promises
Collaboration - we can achieve more with others

We are currently looking for a Junior Jira Administrator ready to join our adventure.

What you will be doing

We are looking for a junior person who would assist us in daily operations and therefore learn theAtlassian ecosystem from their senior colleagues; someone who would work according to theSOP and who is not afraid of new knowledge and day-to-day challenges. Someone who has exceptional soft skills, particularly in the area of communication.

Provide first-line Atlassian product support; resolve issues in queues
Gather requirements and escalate to senior colleagues
After onboarding: lead basic Jira training for teams and individuals
Support nearly 1,000 users daily
Create technical documentation
Test new ecosystem solutions
You will develop innovative solutions applicable across the entire organisation
You will participate in the advancement of IT and banking systems for the international UniCredit initiative
You will collaborate with esteemed professionals within the industry

Skills you should have

English B2 or higher
Ability to quickly grasp diverse technical concepts
Familiarity with Atlassian cloud tools (Jira Software, Jira Service Management, Confluence) is anadvantage (at least as a user)
Willingness to learn and understand new processes, primarily IT and banking
Proficient Excel skills are a plus
Discipline, thoroughness, and initiative are essential; as a small team, we expect you to acting independently when you know what needs to be done
Ability to write documentation
Ability to work under pressure
Java/Groovy knowledge is a plus

What we offer

We offer employment under a contract of mandate.
If your role permits, we also offer flexible work location.
You will work on Apple MacBook - a computer equipment that delivers the best user experience.
Our Warsaw office is nicely located with convenient commute options by public transport and by bike and offers healthy snacks throughout the day.

Our process

We keep our recruiting process simple.
Step 1: Talk with one of our Recruiters about your to date experiences and ambitions
Step 2: Meet with your future colleagues for a technical interview
Step 3: Meet with your Team Manager to discuss how we fit each other

Our note to you

Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table.

Please note that we may close a job posting early if we receive a large number of exceptional applications.

Good luck!

Contact information

You can contact us at recruiting@vodeno.com and we will be more than happy to help.

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About us

Read more about what we do on our website.

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We are looking forward to hearing from you!

Thank you for your interest in Vodeno. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to recruiting@vodeno.com